FAQ

Buying food industry supplies online is much more common than you think. Here are some of the most frequently asked questions we receive. 

Do you have a minimum order size?

No. We'll ship any order size anywhere in the world.

Can you help me select the right product for my application?

Yes. Call our technical support line or contact us using our live chat option. Our service team will ensure you get exactly what you need.

What if I order the wrong product?

Please contact us and we'll help you return the product and get what you need.

I am ordering a very expensive product. How can I be sure my payment information is safe?

We use the highest industry standard encryption categories. We are compliant with all 6 PCI standards for maximum protection.

What if I have technical questions?

Call us directly or send us a message. We're happy to help.

If I order online will I lose customer support?

Not at all! We have a dedicated support line for all technical and support-related questions.

Can I order from my smart phone?

Yes. Our website is mobile responsive and supports all Android and iPhone browsers.